{"id":60,"date":"2025-07-20T11:15:37","date_gmt":"2025-07-20T11:15:37","guid":{"rendered":"https:\/\/clawmachinesale.com\/?page_id=60"},"modified":"2026-03-06T01:56:04","modified_gmt":"2026-03-06T01:56:04","slug":"service-apres-vente","status":"publish","type":"page","link":"https:\/\/clawmachinesale.com\/fr\/service-apres-vente\/","title":{"rendered":"Service apr\u00e8s-vente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"60\" class=\"elementor elementor-60\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-defac6f e-flex e-con-boxed e-con e-parent\" data-id=\"defac6f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60cdeb5 elementor-widget elementor-widget-heading\" data-id=\"60cdeb5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service apr\u00e8s-vente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f0e75a elementor-widget elementor-widget-breadcrumbs\" data-id=\"3f0e75a\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"chapelure\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Maison<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f41372 e-flex e-con-boxed e-con e-parent\" data-id=\"3f41372\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-57210c2 e-con-full e-flex e-con e-child\" data-id=\"57210c2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eceb690 elementor-cta--layout-image-right elementor-cta--mobile-layout-image-above elementor-widget__width-inherit elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"eceb690\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/clawmachinesale.com\/wp-content\/uploads\/2025\/09\/claw-machine-glass-cleaning-workshop-woman-768x512.jpg);\" role=\"img\" aria-label=\"Une femme nettoie la porte vitr\u00e9e d&#039;une machine \u00e0 pinces dans un atelier d&#039;usine \u2014 entretien de routine.\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tChez LeYou, nous savons que les machines \u00e0 pinces ne sont rentables que lorsqu&#039;elles fonctionnent parfaitement. D\u00e8s le premier jour, vous b\u00e9n\u00e9ficiez d&#039;un guide d&#039;installation clair, d&#039;une assistance r\u00e9active et d&#039;un acc\u00e8s facile aux pi\u00e8ces d\u00e9tach\u00e9es d&#039;origine. Notre service garantit la propret\u00e9, le bon fonctionnement et la rentabilit\u00e9 de vos machines, vous permettant ainsi de vous concentrer sur votre \u00e9tablissement plut\u00f4t que sur les r\u00e9parations.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10aa6f5 elementor-cta--layout-image-left elementor-cta--mobile-layout-image-above elementor-widget__width-inherit elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"10aa6f5\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/clawmachinesale.com\/wp-content\/uploads\/2025\/09\/claw-machine-repair-technicians-circuit-board-workshop-768x512.jpg);\" role=\"img\" aria-label=\"Deux techniciens portant des masques r\u00e9parent des cartes de commande de machines \u00e0 pinces dans un atelier d&#039;usine.\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tNotre \u00e9quipe apr\u00e8s-vente vous aide \u00e0 maintenir chaque machine \u00e0 pince LeYou en parfait \u00e9tat gr\u00e2ce \u00e0 des diagnostics rapides, des pi\u00e8ces d\u00e9tach\u00e9es disponibles et des proc\u00e9dures d&#039;entretien simples que votre personnel peut suivre.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a9b9382 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a9b9382\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6065abc\" data-id=\"6065abc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aff248c elementor-widget elementor-widget-spacer\" data-id=\"aff248c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e20628 e-grid e-con-boxed e-con e-parent\" data-id=\"8e20628\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-203c8e0 e-con-full e-flex e-con e-child\" data-id=\"203c8e0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24a1d91 elementor-widget elementor-widget-heading\" data-id=\"24a1d91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Garantie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13062c2 elementor-widget elementor-widget-text-editor\" data-id=\"13062c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"653\" data-end=\"680\">Couverture compl\u00e8te :<\/strong> Chaque machine \u00e0 pinces LeYou comprend un <strong data-start=\"717\" data-end=\"729\">12 mois<\/strong> garantie pour les composants \u00e9lectroniques et m\u00e9caniques principaux (carte de contr\u00f4le, moteurs, ensemble de la pince, capteurs, alimentation).<br data-start=\"830\" data-end=\"833\" \/><strong data-start=\"833\" data-end=\"852\">Protection contre les DOA\u00a0:<\/strong> Les articles pr\u00e9sentant un d\u00e9faut \u00e0 la r\u00e9ception sont imm\u00e9diatement remplac\u00e9s.<br data-start=\"911\" data-end=\"914\" \/><strong data-start=\"914\" data-end=\"937\">Ce qui n&#039;est pas couvert\u00a0:<\/strong> Pi\u00e8ces d&#039;usure et dommages dus \u00e0 une mauvaise utilisation\/des modifications non autoris\u00e9es. <strong data-start=\"991\" data-end=\"1024\">Plans prolong\u00e9s (24 \u00e0 36 mois)<\/strong> disponible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da740bd e-con-full e-flex e-con e-child\" data-id=\"da740bd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8889408 elementor-widget elementor-widget-heading\" data-id=\"8889408\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Pi\u00e8ces de rechange<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7f3ede elementor-widget elementor-widget-text-editor\" data-id=\"a7f3ede\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"1056\" data-end=\"1089\">Pi\u00e8ces d&#039;origine, pr\u00eates \u00e0 \u00eatre exp\u00e9di\u00e9es\u00a0:<\/strong> Nous avons en stock des cartes \u00e9lectroniques, des faisceaux de c\u00e2bles, des moteurs pas \u00e0 pas, des courroies\/rails, des ensembles de griffes, des micro-interrupteurs, des LED, des boutons, des serrures et du verre.<br data-start=\"1211\" data-end=\"1214\" \/><strong data-start=\"1214\" data-end=\"1232\">Exp\u00e9dition rapide :<\/strong> La plupart des pi\u00e8ces standard sont exp\u00e9di\u00e9es sous <strong data-start=\"1265\" data-end=\"1280\">48 \u00e0 72 heures<\/strong> depuis notre centre n\u00e9vralgique.<br data-start=\"1294\" data-end=\"1297\" \/><strong data-start=\"1297\" data-end=\"1315\">Commande facile\u00a0:<\/strong> Communiquez-nous le num\u00e9ro de mod\u00e8le\/de pi\u00e8ce ou une photo\u00a0\u2014 nous trouverons la r\u00e9f\u00e9rence et vous ferons parvenir un devis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d2fb40 e-con-full e-flex e-con e-child\" data-id=\"2d2fb40\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7aa509e elementor-widget elementor-widget-heading\" data-id=\"7aa509e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Assistance technique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e865e37 elementor-widget elementor-widget-text-editor\" data-id=\"e865e37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"1404\" data-end=\"1422\">Assistance 7 jours sur 7\u00a0:<\/strong> Courriel\/WhatsApp\/WeChat\/vid\u00e9o avec une premi\u00e8re r\u00e9ponse dans les plus brefs d\u00e9lais <strong data-start=\"1480\" data-end=\"1500\">2 heures ouvrables<\/strong>.<br data-start=\"1501\" data-end=\"1504\" \/><strong data-start=\"1504\" data-end=\"1527\">Diagnostic \u00e0 distance\u00a0:<\/strong> V\u00e9rifications \u00e9tape par \u00e9tape de la tension, des interrupteurs et des connecteurs ; mises \u00e0 jour du micrologiciel le cas \u00e9ch\u00e9ant.<br data-start=\"1620\" data-end=\"1623\" \/><strong data-start=\"1623\" data-end=\"1639\">Aide au r\u00e9glage\u00a0:<\/strong> Taille des prix, prix par partie, force de la pince et param\u00e8tres de d\u00e9lai r\u00e9duit adapt\u00e9s \u00e0 votre \u00e9tablissement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-feb60ed e-grid e-con-boxed e-con e-parent\" data-id=\"feb60ed\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-80b4032 e-con-full e-flex e-con e-child\" data-id=\"80b4032\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e48f0f3 elementor-widget elementor-widget-heading\" data-id=\"e48f0f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Entretien et maintenance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a2488b elementor-widget elementor-widget-text-editor\" data-id=\"3a2488b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"1759\" data-end=\"1779\">Routines simples :<\/strong><br data-start=\"1779\" data-end=\"1782\" \/>\u2022 <strong data-start=\"1784\" data-end=\"1795\">Hebdomadaire:<\/strong> Nettoyer la vitre et la goulotte \u00e0 prix, tester le joystick\/bouton, d\u00e9gager le chemin du validateur.<br data-start=\"1868\" data-end=\"1871\" \/>\u2022 <strong data-start=\"1873\" data-end=\"1885\">Mensuel:<\/strong> Inspecter\/tendre les courroies, nettoyer les rails, lubrifier l\u00e9g\u00e8rement, v\u00e9rifier les sorties 5V\/12V.<br data-start=\"1955\" data-end=\"1958\" \/><strong data-start=\"1958\" data-end=\"1971\">Entra\u00eenement:<\/strong> Vid\u00e9os de d\u00e9marrage rapide, sch\u00e9mas de c\u00e2blage et manuels avec code QR sur chaque armoire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7e2c63 e-con-full e-flex e-con e-child\" data-id=\"c7e2c63\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b63467a elementor-widget elementor-widget-heading\" data-id=\"b63467a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. R\u00e9parations et d\u00e9pannage<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3e4dbc elementor-widget elementor-widget-text-editor\" data-id=\"b3e4dbc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"2080\" data-end=\"2099\">Solution rapide en premier :<\/strong> Nous vous accompagnons lors du remplacement d&#039;une carte ou d&#039;un module afin de r\u00e9duire les temps d&#039;arr\u00eat.<br data-start=\"2153\" data-end=\"2156\" \/><strong data-start=\"2156\" data-end=\"2187\">Probl\u00e8mes courants, \u00e9tapes claires\u00a0:<\/strong><br data-start=\"2187\" data-end=\"2190\" \/>\u2013 La griffe ne se ferme pas \u2192 v\u00e9rifier le micro-interrupteur\/la bobine 12V\/le c\u00e2ble E\/S.<br data-start=\"2247\" data-end=\"2250\" \/>\u2013 D\u00e9rive\/bruit du portique \u2192 nettoyer les rails, tendre la courroie, r\u00e9installer le moteur d&#039;entra\u00eenement.<br data-start=\"2320\" data-end=\"2323\" \/>\u2013 \u00c9chec de la lecture des pi\u00e8ces\/billets \u2192 nettoyer les capteurs, r\u00e9initialiser le validateur, v\u00e9rifier la mise \u00e0 la terre\/12V.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-716f68e e-con-full e-flex e-con e-child\" data-id=\"716f68e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b000aee elementor-widget elementor-widget-heading\" data-id=\"b000aee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Commentaires et am\u00e9liorations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa3c3c7 elementor-widget elementor-widget-text-editor\" data-id=\"fa3c3c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"2431\" data-end=\"2451\">Agir plus intelligemment :<\/strong> Partagez vos statistiques de vente et des photos de votre site\u00a0; nous vous sugg\u00e9rerons des prix, des agencements et des courbes de force pour optimiser le jeu.<br data-start=\"2555\" data-end=\"2558\" \/><strong data-start=\"2558\" data-end=\"2581\">Mises \u00e0 jour continues\u00a0:<\/strong> Vos commentaires permettent d&#039;am\u00e9liorer le micrologiciel et le mat\u00e9riel des machines LeYou.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-9117b65 e-con-full e-flex e-con e-parent\" data-id=\"9117b65\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-261083b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"261083b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>After-Sale Service Home At LeYou, we know claw machines earn only when they\u2019re up and shining. From day one, you get clear setup guidance, fast-response support, and easy access to genuine spare parts. Our service keeps your machines clean, tuned, and profitable\u2014so you can focus on your venue, not repairs. Our after-sales team helps you [&hellip;]<\/p>","protected":false},"author":1,"featured_media":930,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-60","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/pages\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/comments?post=60"}],"version-history":[{"count":29,"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/pages\/60\/revisions"}],"predecessor-version":[{"id":1651,"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/pages\/60\/revisions\/1651"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/media\/930"}],"wp:attachment":[{"href":"https:\/\/clawmachinesale.com\/fr\/wp-json\/wp\/v2\/media?parent=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}